Terms of service
Terms of Service
Welcome to our store. Please read the following Terms of Service carefully before using this website or purchasing products. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service and the website's related policies, including the Privacy Policy and the Return & Refund Policy.
If you do not agree to these terms, please discontinue use of this website.
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I. Website Use
This website provides SCARPA products and related services to consumers.
You agree to:
* Provide truthful, accurate, and complete personal information;
* Use this website lawfully;
* Refrain from any illegal or fraudulent activities, or actions that harm the interests of this website;
* Refrain from interfering with the normal operation of the website or attempting unauthorized access.
We reserve the right to suspend or terminate your account and services if any violation of these terms is detected.
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II. Product Information
We strive to ensure the accuracy of product images, descriptions, specifications, and prices.
However, due to factors such as display devices, production batches, or manual data entry, there may be slight variations in product color, packaging, or details; please refer to the actual product received.
Should we discover significant errors in product information, we reserve the right to correct the information, cancel the order, or contact you to confirm the order prior to shipment.
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III. Orders and Payment
You will receive an order confirmation notification after submitting your order.
Order confirmation does not constitute the formation of a contract. A sales contract is formally established only after the order has been reviewed and shipped.
We accept various secure payment methods, including but not limited to:
* Visa
* Mastercard
* PayPal
* Apple Pay
* Google Pay
* Shop Pay
* Cash on Delivery (COD; available only in supported regions)
We reserve the right to cancel orders due to reasons such as payment failure, insufficient stock, irregular orders, or suspected fraud, and will notify you promptly.
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IV. Prices and Promotions
All product prices are as displayed on the website. Unless otherwise specified:
* Free shipping applies to orders of €80 or more;
* Promotional offers cannot be combined;
* Coupons and discount codes are subject to their specific terms of use;
* We reserve the right to modify prices, promotions, and promotional content; orders that have already been paid for are not affected by subsequent price adjustments.
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V. Delivery Services
We provide delivery services to various countries and regions across Europe.
Under normal circumstances:
* Estimated delivery time within Europe is 5–7 business days;
* Delivery times may be extended for remote areas, during holidays, or due to special circumstances such as customs inspections;
* Tracking services are provided for all orders.
In the event of delays caused by force majeure (e.g., natural disasters, war, epidemics, strikes, logistics disruptions), we will notify customers promptly and actively assist in resolving the issue.
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VI. Returns and Refunds
Consumers are entitled to rights as stipulated by law.
Orders eligible for return may be processed in accordance with the "Return and Refund Policy" on this website.
Please contact our customer service team for return instructions before initiating a return request.
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VII. Intellectual Property
All text, images, designs, page layouts, icons, trademarks, videos, and other content on this website are protected by applicable intellectual property laws.
No individual or organization may copy, reproduce, modify, distribute, sell, or use such content for commercial purposes without written authorization.
Trademarks, brand names, and related intellectual property rights belonging to third parties remain the property of their respective owners.
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VIII. Limitation of Liability
To the extent permitted by law, we shall not be held liable for:
* Inability to access the website due to network outages, system maintenance, or third-party service failures;
* Delivery failures caused by incorrect information provided by the user;
* Order delays or cancellations caused by force majeure;
* Losses arising from circumstances beyond our reasonable control.
These terms do not affect the statutory rights enjoyed by consumers under applicable law.
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IX. Account Security
If you register an account, you are responsible for keeping your account details and password secure.
The account holder bears sole responsibility for any losses resulting from the disclosure of account information or poor password management; please contact us immediately if you notice any unusual account activity. ---
X. Privacy Protection
We value the security of your personal information.
For details regarding the collection, use, and protection of personal information, please refer to the "Privacy Policy" on this website.
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XI. Governing Law
These Terms of Service are governed by applicable European consumer protection laws and relevant regulations.
If any provision of these terms is found to be invalid or unenforceable, the validity of the remaining provisions shall not be affected.
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XII. Contact Us
If you have any questions regarding these Terms of Service, your order, or after-sales service, please contact us via the following methods:
Customer Service Email:
[RobYamamoto788@gmail.com]
Our customer service team will respond to your inquiry within 24–48 business hours.
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XIII. Updates to Terms
We reserve the right to modify or update these Terms of Service in response to changes in laws and regulations, business developments, or operational needs.
Updated terms will be posted on this website and become effective upon publication. Continued use of this website constitutes your acceptance of the latest version of the Terms of Service.
Thank you for choosing our store. We remain committed to providing European consumers with high-quality SCARPA products and professional, reliable shopping services.